People don’t listen to me because of the color of my skin.
Coaching, Executive Presence
Ingrid Gudenas
I love AI. I use it every day, I can’t believe how much time it saves me. Many of the people we’re coaching and training are not only using it, they’re creating it. They’re the ones designing it, making it all happen, and even shaping the future of AI for all of us. So, how do they feel about it?
This week I wrote about Human Connection in the World of AI. But I did something different. I recorded it as a podcast. Since I’m talking about human connection, it felt right that you should hear it in my voice.
Coaching, Executive Presence
Ingrid Gudenas
Good listening is composed of attentiveness, strong interest, understanding and a friendly feeling toward the other person.
During coaching they learn how to really listen. Often for the first time. I teach them to confront, to really face that person, to stop thinking, to stop judging and evaluating, to stop formulating their own response, to be there comfortably, to pay attention and simply receive and fully understand what the other person is telling them. And to let the other person finish. To be strongly interested in every word. To really be there all the way through. To make sure the person is satisfied they have told you everything before you respond.
Does that sound easy to you?
Coaching, Executive Presence
Ingrid Gudenas
Liam suffered incredible anxiety the days leading up to a talk. The night before was a painful sleepless nightmare. And when he got up in front to face the group, he felt the world close in on him. His mind went blank and his mouth went dry. His hands and his voice were shaking.
Liam tried everything and nothing worked for him.
Liam showed up for the Mastering Virtual Presentations training hoping that he would hear something he hadn’t heard before.
Coaching, Executive Presence
Ingrid Gudenas
Sometimes situations look hopeless. This article is for those. It applies not only to salvaging a sale, but to any situation that looks impossible. The solution is not to withdraw. And it’s definitely not talking more when they aren’t open to hearing. There’s a far more effective solution, often the only one that will work.
Coaching, Executive Presence
Ingrid Gudenas
When someone says they need to “see their faces” to know their reaction, it immediately tells me they don’t have sufficient skill to simply cause their intended reaction with their communication, and KNOW they caused it. Without looking.
You have to be pretty good to do that. The best way to build that level of confidence is to build your skills.
This level of ability gives you a superior degree of confidence. It’s a, “I don’t have to look, I KNOW I did it.”
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