Good listening is composed of attentiveness, strong interest, understanding and a friendly feeling toward the other person.
During coaching they learn how to really listen. Often for the first time. I teach them to confront, to really face that person, to stop thinking, to stop judging and evaluating, to stop formulating their own response, to be there comfortably, to pay attention and simply receive and fully understand what the other person is telling them. And to let the other person finish. To be strongly interested in every word. To really be there all the way through. To make sure the person is satisfied they have told you everything before you respond.
Does that sound easy to you?