How Critical Will Training Be to Successful User Adoption During Your Next Go Live?
Take this self-assessment and find out.
1. How large a financial investment is your organization making in the new system?
1 2 3 4 5
Not that much Significant investment
2. What’s the number of Users your Go Live will impact?
1 2 3 4 5
Not too many A large number
3. How many locations will be going live?
1 2 3 4 5
One or two Many
4. How different is the new application from what Users are used to?
1 2 3 4 5
Very similar to Very different from
what they’re used to what they’re used to
5. How complicated will the new application be for most Users to learn?
1 2 3 4 5
Very simple to learn Pretty complicated
6. Will Users be able to make the shift to the new application gradually or will it be sudden?
1 2 3 4 5
We will ease We’ll pull the switch
them into it and the old system is gone
7. Will your trainers be seasoned training professionals, or are you using Subject Matter Experts (SME’s), Power Users or on-the-job trainers?
1 2 3 4 5
Seasoned training Subject Matter Experts
professionals or on-the-job trainers
8. How important is it that your Go Live is smooth?
1 2 3 4 5
Not too worried about it Very important
9. If User productivity drops because Users aren’t confident using the new application when you go live, what would be the potential impact on the organization?
1 2 3 4 5
Not much Big impact
10. Do you care how much User support you’ll have to provide right after Go Live?
1 2 3 4 5
Not an issue Users need to be self-sufficient as soon as possible
11. Do you need Users to make full use of the features of the new application in order to see your ROI?
1 2 3 4 5
Not too worried about it Very important
12. Is rapid User adoption important?
1 2 3 4 5
Not too worried about it Very important
13. Does it matter whether you have a good way to train new employees after go live?
1 2 3 4 5
Not too worried about it Very important